Raven Handling Systems process a wide range of
orders and contracts on a day-to-day basis.
Project management is a key element in each task, whether it is a small
order value or a larger Turnkey project in excess of £1,000,000.
Typical contracts include work on cylinder handling
systems, conveyor systems, coil upenders, car axle handling carbon cathode
handling and storage, and super plastic titanium forming presses for the
Aerospace industry.
The key to the company’s success lies firmly with
their ability to offer a complete in-house service, where the customer can
utilise the best in consultation, design, manufacture, installation,
commissioning and after sales support.
“The benefits of providing all of these facilities under one roof is that every part of the contract is undertaken by one person, relieving the possible pitfalls that can occur when a breakdown in communication is experienced. It also enables the customer to focus on their core activities, safe in the knowledge that the contract will be carried out to the highest level” reinforced Miss Chapman, Marketing Executive.
At Raven all departments work closely together with
the emphasis on innovation, reliability and total quality excellence. This has enabled them to adapt to changing
circumstances and add value to the future of the company.
Development is an all important primary process
through which individual and organisational growth can achieve its fullest
potential. In continuation of this,
Raven has introduced just-in-time, total quality management and team work which
foster real growth both at a personal and organisational level.
Raven has also built up a reputation for offering
solutions to problems which have previously eluded other firms in the
sector. This is achieved thanks to the
expert advice given by handling specialists on the best way to maximise the
potential of a product.
The company’s administration, purchasing, design,
assembly and test facilities are located at the Aldridge works. Based in the West Midlands, Raven is
surrounded by a network of good quality suppliers and sub contractors. This facility plays a vital role in the
company’s operations and allows them to provide quality parts and service at
competitive rates.
Raven Handling Systems employ twenty-four people,
all of whom are highly skilled in their specific roles and in dealing with
customer requirements. The company
takes training very seriously, with a commitment to continually upgrading staff
skills. One example is the on-going
shop floor training programme, where each employee is assessed on a regular
basis.
Achieving ISO 9001 in 1996 provides Raven customers
with the assurance that the company will provide quality products and
services. This emphasis on quality runs
right through the whole company where team work enables them to sell unique
systems at the lowest cost compatible with quality and safety.
The philosophy of Raven Handling Systems is to
deliver cost effective solutions to match the customer's needs, resulting in
greater efficiency and productivity, providing customers with that vital
competitive edge in the market place.